IndiGo and Air India Offer One-Time Waiver for Passengers Amid G20 Summit Security Restrictions

Delhi, the bustling capital of India, is gearing up to host the G20 Summit 2023. While this global event promises to bring together leaders from around the world, it also comes with enhanced security measures that may impact travelers. In response to this situation, two major Indian airlines, IndiGo and Air India, have stepped forward to offer a one-time waiver of applicable charges for passengers.

IndiGo’s Initiative

IndiGo, one of India’s leading airlines, has announced a special offering for passengers holding tickets for travel between September 8 and 11, 2023. In light of the security restrictions imposed due to the G20 Summit, IndiGo is extending a helping hand to its customers.

“Due to the G20 Summit 2023 taking place in New Delhi, IndiGo is offering one-time waivers for passengers traveling to and from Delhi between September 8 to 11, 2023,” the airline said in an official notification on Wednesday.

“Customers are being offered the option of rescheduling or canceling their flights with refunds. Passengers have been notified about flight cancellations and schedule changes in advance,”

Air India’s Response

Following IndiGo’s lead, Air India, the national carrier, is also providing relief to its passengers. This one-time waiver is applicable to passengers with confirmed tickets for travel to or from Delhi between September 7 and 11, 2023.

If you find that your travel plans are affected by the enhanced security measures during the G20 Summit, you have the option to change your date of travel or select a different flight.

Travel Advice for G20 Summit Period

With the G20 Summit scheduled for September 9 and 10, there are certain considerations to keep in mind if you need to travel to the airport during this period. Traffic police recommend utilizing the Delhi Metro services, particularly the Airport Express Line.

The Airport Express Line connects New Delhi Station to Dwarka Sector 21 Station via the IGI Airport Terminal-3. This option can help you avoid potential traffic congestion and ensure you reach the airport on time for your flight.


IndiGo and Air India’s proactive approach to assist passengers affected by the security restrictions during the G20 Summit demonstrates their commitment to customer satisfaction. If you have travel plans during this period, take advantage of the one-time waivers offered by these airlines to reschedule or cancel your flights as needed. Additionally, consider using the convenient Airport Express Line to reach the airport smoothly.


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